The following 5-year manufacturer's warranty applies to the AREXAL® HYDRO-Wood product and the following 10-year manufacturer's warranty applies to all other AREXAL® HYDRO or PRO products.
The duration of the guarantee is calculated from the date of purchase. The invoice or a copy of the invoice must be kept as proof and presented in the event of a warranty claim. A claim under the guarantee can only be made if the complete documents are presented.
The guarantee only concerns the prevention of renewed water ingress in areas treated with AREXAL® HYDRO or PRO products. The assumption of incidental or consequential costs by us is excluded as contractually agreed. Should the effect in the wood not be given within the guarantee period, despite proper execution according to the manufacturer's instructions (see instructions for use), we undertake to supply a replacement free of charge of the amount of the printing water material required for the above work. The assumption of costs for work carried out by external companies not authorised by us is expressly excluded. The guarantee shall expire in the event of improper work carried out in accordance with the manufacturer's specifications.
A 25-year warranty applies to all concrete parts that have been cured with AREXAL®-liquid X. Prerequisite for the guarantee is proper application!
Manufacturer in the sense of the guarantee regulations is the PAN-TECH Vertriebsgesellschaft mbH, Lessingstrasse 27, 06844 Dessau-Roßlau, represented by the managing directors Frank Schmicker and Thomas Pochner.